Return & Refund Policy

We want you to be confident in your purchase. Please review our policy below.

Returns

We accept return, items must be unused, unworn, and in original condition with original packaging.

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Original shipping fees are non-refundable.

In some cases, we may issue a refund without requiring the item to be returned.

Non-returnable items

The following items are not eligible for return

• Final sale or clearance items
• Personalized or custom products
• Used, worn, or washed items
• Items damaged due to misuse or normal wear
• Orders returned without prior approval 

Damaged, Defective, or incorrect items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• Clear photo or video evidence

Once approved, we will offer a replacement or full refund. 

Return of the item may not be required.

Lost or Delayed Orders

If an order is confirmed lost in transit by the carrier, we will issue a replacement or refund

Shipping delays caused by carriers, customs, or peak seasons are not refundable, but we will always assist with tracking and resolution. 

Refunds

Approved refunds will be processed to the original payment method within 5-10 business days after approval. 

Please note : 

Shipping fees are non-refundable

Processing times may vary by bank or payment provider.

Exchanges

We do not offer direct exchanges.

If you would like a different item, please place a new order.